Saturday, 2 June 2012

when reopen bug be cancel bug

We can 'Reopen' a closed bug based on the following:

- If the bug is same as old
- If the environment to test/the URL is same
- If the steps to reproduce are exactly the same
- If the old bug does not have more threads and more screenshots
- If the bug is somewhat recent one(May be less than two or three months old)
- If the bug tracking tool is same

Disadvantage of opening the closed bugs:
- Person may forget to change the assignee name to the currently active person, as there are chances for a dev team member may not be in the current project/he may have left the organization
- If the version id/affects version is not marked for the current id, then that bug may be left unnoticed for the current sprint cycle

Note: If we are going to open a new bug, its better if we reference the old bug id in the new one.

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